I was working at the information desk at Hamburg airport (Germany) when a woman came towardds me and asked me if she went to the right gate. The screen was showing "Las Palmas" but she said she booked a package tour to Gran Canaria. After I explained that Gran Canaria is the name of the island and Las Palmas is the capital city of it, she was very relieved and said:"Thank you, but may I ask you another question? How do I get to Gran Canaria from THERE?"